2 Trust

Who do you trust? Trust comes in two main forms. Relational and functional.

Functional is “what you see is what you get” and you can count on them. They are dependable, conscientious, timely, and do what they say they're going to do. In business, it’s expected, or at least it should be. With just a few interactions you can tell if someone is functionally trustworthy.

Relational trust is different. Different because it’s gated and more secure. It’s conditional, it has passwords, encryptions, combinations, hidden doors with hidden keys. Some people are more trusting with lower security but others have electric razor wire with warning signs (Do Not Enter.)

The relational trust firewall is dynamic and directly related to past pains. Access was given and it didn’t go well. So the password was changed and the locks re-keyed.

Trust boundaries are vital BUT if they are too rigid and void of grace, the isolation within the fortress is hell on earth.