The "Snap"

Snap judgments can save your life. Trusting your gut to sidestep danger is hardwired in our brains. The snap action is a two-edged sword. A sword that saves and a sword that severs. Applying the “snap” in relationships almost always sabotages trust and connection.

When someone is struggling and they build up the courage to share it with you, avoid the snap. The “snap” solution is the fastest way to disconnect. Take a deep breath… hold your tongue, and listen. Seek to understand… not fix. They will love you for it.